You can allow important mail from Etax to reach your inbox – and avoid your junk or spam folder.
Just choose your email client or Internet security software below, then follow the instructions to make sure you don’t miss any important emails about your tax refund.
- iPhone
- Android
- Gmail
- MacMail
- McAfee
- Mozilla Thunderbird
- MSN
- Norton AntiSpam
- Outlook
- Outlook.com (Formerly Hotmail)
- Yahoo
iPhone
- Open your Mac Mail
- Open an email from [email protected] or Etax Accountants
- Select the ‘From’ email address
- Select create contact or add to existing contact
- Name the contact Etax Accountants
- Select Save
Android
- Open your Andriod email mailbox
- Open an email from [email protected] or Etax Accountants
- At the top of the email, select the picture of the sender
- Select add to contact or create contact
- Select Save
Hotmail (now Outlook.com)
- Open your Outlook mailbox
- Select Options at the top right (next to the question mark)
- Select More options -> Safe and blocked senders (under Preventing junk email) -> Safe senders
- In the space provided, enter [email protected]
- Select Add to list
- Ensure the safe mailing lists box shows [email protected], and select OK
Gmail
- Select contacts from the options on the left side of the Gmail Inbox
- Select Create Contact on the top menu
- Enter the email address in the primary email box
- Select Save
If an email from Constant Contact is in the Spam folder, you can mark it “Not Spam” to whitelist it.
MacMail
- Open the email
- Type [email protected] in the Add Entry field on the Allow List
- Verify the details
- Click Save
McAfee
- Click the Allow/Deny menu option in the Control Console
- Enter [email protected] in the Add Entries field in the Allow List
- Click Save
MSN
- Select Settings: Email | Junk e-mail (bottom left, just above Calendar)
- From the E-mail settings screen, select Junk E-mail Guard
- Select Safe List
- Enter [email protected]
- Select Add
Mozilla Thunderbird
- Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”
- Click Address Book
- Make sure that the Personal Address Book is highlighted
- Click New Card, the New Card window will display
- Under the Contact tab, enter [email protected]
- Click OK
Norton AntiSpam
AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:
- Start Norton AntiSpam, select Status & Settings tab
- Select AntiSpam
- Select Configure button – right hand side bottom of the screen
- Select Allowed List tab – second tab on the list of tabs
- Select Add
- Enter [email protected]
- Select OK
Outlook
- Outlook 2003, 2007 and Express
Without an example email address in your inbox:
- Select Actions from the toolbar at the top of the screen
- Select Junk E-mail
- Select Junk E-mail Options
- Click the Safe Sender tab
- Click Add
- Type [email protected]
- Click OK
With an example email in your inbox:
- Open the email
- In the Toolbar options at the top, click the Safe Lists drop-down (in the “Junk Email” section)
- Select “Add sender to Address book”
- Click OK
- Outlook 2010
- In Outlook, go to the Home tab
- Click the Junk button
- Choose “Junk E-Mail Options” from the drop-down list
- Go to the Safe Senders tab
- Type in either the email address or the domain name you wish to add
- Click OK
Yahoo Mail
In Yahoo Mail, your contacts list is your whitelist. To add the From Address to your Yahoo Contacts:
- Open your Yahoo mailbox
- Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts
- Click “New Contact”
- Fill in the fields of your Contact
- Click Save
Mail from Etax should now be delivered to your Inbox. That means you’ll always see important messages about your tax return and tax refund.