Over the last 35 years our people have lodged over two million tax returns on behalf of Australian taxpayers.
Most people don’t really like doing their taxes, but for our teams at Etax, this is what we do for a living. We think it’s fun. And we’re doing our best to make the “tax return experience” at Etax a bit more fun for everyone.
Etax employs hundreds of accountants in Australia. It’s a truly Australian business. Our senior accounting staff and management include CPA and CA-qualified accountants and tax agents who directly manage the accounting team and who also review or check individual tax returns entered by clients on Etax.com.au. The high level of training and experience held by many of our senior accountants places our team at the forefront of personal tax accounting in Australia.
Also working at the front of their field is our IT team of expert software developers and IT & tax specialists. They keep Etax running all day, every day, so our clients can access their tax return anytime. Also they work on user experience and continuous improvement, making Etax better for everyone, year after year.
A message from our CEO
“For decades now, I have enjoyed working with top accountants and IT professionals building Australia’s favourite online tax return.
“Australian taxpayers have always sought trusted advice from a tax agent who’s looking out for their best interests – and their best tax refund. Today, people want the same things in a tax agent, but they want it with online convenience.
“Shockingly, studies show that most Australians over-pay their taxes. We’re committed to preventing that problem for our clients.
“The Etax team works hard, year-round to make Etax.com.au the most user-friendly, fast and easy way to do a tax return. And our tax agent team never stops finding ways to serve clients better and more quickly.
“It gives me great pleasure to see our teams working with passion and integrity to deliver honest, convenient service to Australian taxpayers.”
Director Profiles
Don Griffin
As the founder and principal of accounting businesses serving clients across Australia for over 35 years, Don has worked with countless accountants – in many cases, meeting them as graduates and helping them become successful CPAs and Public Accountants.
As CEO of Etax Accountants and Etax Local, Don helps drive innovation forward in the efficient use of online systems to deliver professional services to clients – adapting to modern changes in where, when and how people want to receive financial services.
Don commenced practice in Brisbane in 1978 and built a network of accounting offices throughout Queensland. A Certified Management Consultant, Don served as Chairman of the Queensland Government Consultants Advisory Committee for three years. Don participates frequently in computing, taxation and accounting conferences nationally.
For his committed to community service and his role as the founder of the Lest We Forget Runs developed across Australia, Don received the Prime Minister’s Sport Recognition Award. Don was the first Australian to complete a marathon on all seven continents of the world. He has completed over 50 marathons – and counting – half of them at challenging international locations.
Don’s wife Trish (also a marathon runner) and their five children are all qualified Accountants, all directly involved in the family accounting businesses.
Don’s leadership promotes a benevolent attitude to clients: We are committed to delivering kind, calm and professional service while striving for the highest levels of accounting excellence, independence and confidentially. The result: Many clients and staff have been with the group for 34 years and our main source of growth is from referral by satisfied clients.
Scott Griffin
Scott brings over a decade of experience in management consulting, finance, tax and IT. At the age of 18, he developed and co-founded one of Australia’s leading online tax return firms, Etax Accountants. He is also the founder of Red Heart Ride (an adventure tourism company), Abarcus (dynamic pricing software) and CEO of Accounts Etcetera which is one of Brisbane’s largest bookkeeping firms.
Scott brings international experience and know-how as a result of his employment with the Boston Consulting Group, Sydney Symphony Orchestra and Balkanu Cape York Development Corporation which supports the economic development of Aboriginal people in Cape York.
His academic achievements include the Bill Clendenin Memorial Award Scholarship to Harvard University and the Macquarie Bank Graduate Management Scholarship. Scott is also devoted to non-profit causes including Australia’s leading vocal ensemble The Australian Voices.
Kent Griffin
Kent Griffin is a co-founder and Director of Etax Accountants and Etax Local, having developed the original software that the businesses rely on today. He is responsible for technology in the firm and is always on the lookout for the latest emerging technologies, ensuring Etax Local and Etax Accountants remain at the forefront of IT in the accounting industry.
Kent brings over 21 years of experience in Information Technology management, holding various leadership positions during this time including work for the IT advisory division at KPMG.
Under Kent’s direction Etax Accountants has led the online tax industry in Australia, being early adopters of technologies that make the Etax online tax return simply better for our clients, year after year.
Etax is the highest-rated tax agent business in Australia. Watching the thousands of reviews posted on Facebook, Google, ProductReview and Trustpilot helps us to see how we’re going each year. We constantly survey customers for feedback that can help make Etax better and better, for everyone.
