The new Etax 2017 online tax return is the best Australian tax return for these basic reasons:
- A fantastic online tax return that’s smart, automated, fast and easy to use.
- Friendly service and tax agent support.
- Qualified accountants check your return and offer helpful advice… and they are on YOUR side; they don’t work for the ATO.
- The online tax return is improved every year based on your feedback…
Each year Etax runs a competition asking Etax clients how to improve the online tax return service. In 2016 we received over 40,000 responses! We are sincerely grateful for all the smart ideas and kind, positive feedback. It was a lot of reading, and it will really help make Etax.com.au better than ever in 2017. Now we’re busy working on the suggestions and requests from Etax users.
What’s new on the Etax 2017 tax return?
We asked for taxpayers’ feedback and suggestions, then we got to work for 2017. Here are some past suggestions from Etax users that are ready now:
“Build a 2017 Etax Mobile App that lets me save receipts all year, then add them to my 2017 tax return”
Done! The Etax app is improved again for 2017.
The Etax mobile app makes lodging your tax return easier than ever before. Plus you can use your phone to snap and save tax receipts, PAYG and other documents right onto your tax return. For many users, the app will help create a bigger tax refund, by helping you to save and remember all those tax-deductible receipts.
(If you don’t like apps, that’s okay – your online tax return at etax.com.au will work perfectly in your mobile browser.)
“Show me the tax deductions claimed by other people (in my type of work)”
No problem.
First, carefully select your occupation in the “salary and wages” section. Now your tax return will show you popular tax deduction items used by people with the same type of job as you! This helps you remember valuable claims that can boost your refund!
“Show me what I selected last year”
Okay.
In 2017 Etax will show you last year’s deduction selections, saving you time and helping avoid missed deductions (for returning Etax clients). Make sure you re-calculate your claims from last year and you can send us a quick message if you’re not sure.
“I can’t find this part”
“Where does this go?”
A common problem, solved!
Down at the bottom of your return there is a new section called “Any other questions”. Here you can add anything you’re not sure about, add a question for an accountant to answer, add a receipt or attachment, anything! The Etax support team will take it from there.
Click here to learn more about this simple, time-saving new Etax tool.
“It would be awesome to have access to Live Chat when completing my return”
Okay – our support team will be ready.
Last year we doubled the size of our live chat accounting team and invested in a brand new chat system to ensure you can receive instant guidance and help from a qualified accountant.
In 2016 we’re increasing that team again to have even more live chat accountants on hand to help you finish your return!
“Make the instructions easier to understand”
No problem.
We understand that the technical terms might be a bit hard to understand, so we re-wrote the tricky ones to make them more descriptive for clients.
“I want the new Etax to have better help content so I can be sure I’m filling the return out properly”
Okay!
With a choice of new “simple” or “advanced” help, you can get exactly the sort of information you need. And don’t worry, we’ll still check your return twice before it is lodged with the ATO.
“Make Etax 2017 work better on mobile and tablets”
Done!
People told us it is awesome that you can do your tax return using a tablet or mobile phone. But some people suggested ways it can work better on a mobile.
We agree! Our Brisbane IT department is constantly releasing updates for mobile users and we’re confident that the new Etax 2017 return will be even better for mobile users.
“Make my tax return easier to read”
“Make Etax more cheerful and colourful”
Our pleasure!
In 2017, watch for a colourful, simplified Etax design. It’s got improved, easy-to-read text and new icons for selecting your tax return sections.
Those were just a few examples of upgrades and 2017 tax return improvements – if we listed them all, this page would be endless. But for you, these upgrades mean you can get your tax return done in a few minutes AND have a better understanding of how it all works (and what your refund will be).
