What real people are saying about Etax
Customer reviews point to Etax as the top-rated tax agent in Australia
Etax has won awards from CANSTAR, ProductReview and Australian Service Awards, all pointing to Etax as the best tax agent service in Australia.
Hands-down, Etax collects more customer reviews and ratings than any other tax agent.
Reviews of Etax are not just about saying “Etax is great”. Etax pays close attention to reviews because they help us to improve the online tax return every year, based on suggestions and requests from real Etax users. Reviews of Etax also help us to improve our service and support, non-stop.
That’s why the teams at Etax take reviews very seriously. We’re humbled by the comments thousands of people take the time to write to us or to post on review websites. But also, we’re always ready to work on a new idea or request!
To everyone who posted a review of Etax, sent a suggestion or answered our survey, we’d like to say a huge THANK YOU for taking the time to tell us what you think.
Etax Client Feedback Survey
Reviews of Etax at the top review sites:
✔️ Excellent Service
Absolutely wonderful to use, very easy to understand. I have used it for the last two years, makes tax returns fun, will keep using it and I would recommend to friends.
Dale Evans | TAS
✔️ Etax is the only way to go
I’ve used these guys for the last couple of years. It’s easy and fast and I had to go back a few years with multiple returns but it was no problem for them.
Totally recommend as the best tax service I’ve ever used.
Redgum | NSW
✔️ I love Etax!
I love Etax ! They make it so easy to use. Helpful to be able to contact a real person whilst completing it on line if I get stuck. I love how everything is filled in for you.
Susan Jancso | NSW
✔️ Makes it easy
The process is very streamlined. There are clear allocated fields for responses that are easy to follow. It always felt arduous seeing an accountant in person but this process is so much more convenient
JAA | QLD
✔️ Super easy, great guidance
I have used Etax for several years & will continue to. Super straight forward. Great guidance and if in doubt ASK and you get help! I recommend to friends and family.
Amazing couldn’t of asked for better service, would 100% do next year!
Was super easy and the cash back was outstanding. I wish I knew about his service sooner!
✔️ Stress free
So simple and so easy. Made a stressful situation easy for me and time wise with children too while being in the comfort of home. No appointments needed to be made and trying to find the time
✔️ Tax return wizzards
Simple, easy & uncomplicated way of doing your tax return. Privacy safe and secure. They ensure and provide fast and accurate returns. I have been using Etax for many years now will continue doing so.
Flogger | QLD
✔️ Nice and easy. Great return
Great. Simple and very straight forward. Easy to lodge deductions, and a nice low fee that I could afford. Hopefully a quick return. This is my first year using e-tax, I will be using them again next year
✔️ So easy to use with assistance you need
I have used Etax to complete my taxes for several years now, it’s always so easy to navigate and fast and efficient . There is helpful guidance along the way .. very happy with this service.
Belinda | QLD
✔️ Etax is great
Etax is most convenient, easy and foolproof to me. The review process means that any mistakes will be sorted for me by the Etax team so I don’t need to worry. Affordable cost too. Have used it before and am very happy.
✔️ So Easy
So simple – less than 5 mins. I have been using ETax for several years now so they have all my information pre-populated. I don’t have to look for information and the ATO information is provided by them.
😊 I have been with Etax Accountants for 3 years now, and I can definitely say I’m very satisfied with their efficiency to respond quickly and work on managing my tax returns each year. Their website layout is easy to follow, and when you’re stuck on filling out the form or just have questions, there is an online accountant you could chat with to help you fly through lodging your tax returns.
😊 One Word AMAZING. Really straight forward, with easy to use icon’s to press which help make the report up, and if your like me, you will appreciate the short video clips explaining only the things we Need to Know. My first technology experience that has not frustrating and stressed me out for days. Thanks to YOU ALL at Etax
😊 I’ve been doing tax returns with Etax Accountants since 2011. It could not be easier and if you do need any kind of support they are just a quick phone call away. Their portal is so easy to use and very informative, it takes me about 5 minutes from start to finish to complete my tax return.
😊 Best online tax system, they get you the best return and capture every area you can claim a return on. Nothing is missed and I will always rely on Etax in the future. This is my second time using them and have been very happy.
😊 I found using Etax is straight forward and does not take up much time. They always contact you quite fast if there are any issues, which is great. Definitely recommend.
😊 Amazing! Every year I am grateful that my taxation needs are in great hand with you guys and gals. It’s quick, easy and I always get great communication throughout the whole process. Thank you 🙏
👍 Etax Accountants for tax returns are super quick and easy to use. It’s prefilled with your ATO summary details, plus easy to add information, just take a photo of bills, statements etc and add to upload. Everything can be done using your phone. Plus the lovely benefit of double checked by accountants who point out details or claims you have missed out. Simple and peace of mind tax refund process – thank you. 5 Stars
👍 If anyone needs there tax done I highly recommend these guys they increased my refund substantially and are super easy to deal with it’s all online and make it so easy with the questions and once your answers are put in they take over and do the rest I’m extremely happy with the outcome and you will be to!
👍 Always helpful and quick to let you know if they can get you a better refund.
👍 Amazing website and friendly service, quick turnaround and user friendly tools – seamless and would highly recommend.
👍 I started my tax return sent it off. It needed some fixing up and they did that and is now done. Easy as… Thank you.
👍 Used them for a few years now and they’ve always responded with more questions to ensure I’m getting the best return.
Are those reviews of Etax “legit”?
Yes! Survey results and all reviews of Etax are from actual submissions by Etax clients. The ACCC allows only genuine, factual reviews and ratings to be published by businesses in Australia; Etax is 100 per cent Australian and we follow this requirement very carefully.
All of the Etax reviews, comments and ratings that we publish are from verified users of etax.com.au. We review survey methods and results annually together with independent ISO9001 quality assurance auditors.
Every year, Etax listens to your feedback to improve our online tax return and improve our tax agent services