What real people are saying about Etax
Customer reviews point to Etax as the top-rated tax agent in Australia
Etax receives numerous reviews each year from our customers across several review sites. We have won awards from CANSTAR, Product Review and Australian Service Awards, all pointing to Etax as the best tax agent service in Australia.
Etax reviews are not just about saying “Etax is great”. We pay close attention to reviews because they help us to improve the online tax return every year, based on suggestions and requests from real Etax users. Plus, reviews help us to improve our service and support.
To everyone who has posted a review of Etax, sent a suggestion or answered our survey, we’d like to say a huge THANK YOU for taking the time to tell us what you think.
Etax Client Feedback Survey
Reviews of Etax at the top review sites:
Etax Reviews: Product Review
Etax is awesome
I’m so happy with Etax. I’ve done 7 years of taxes and they make it so easy.
Paul L. | SA
The simplest tax return ever
Instant assistance, asking questions and instantly my form pre-populated as we discussed my situation.
Sharryn H. | SA
Etax is fantastic
Easy and quick to complete great service and that’s why I keep on using Etax.
Vicki M
Easy, convenient and hassle free
These guys do pretty much everything for you, you just check, date and sign.
Warrick | VIC
Tax return made easy
A simple process – well supported by professional accountants. Convenient and well set out.
Richard C | NSW
Great Job Etax
Etax has enabled me to do my current tax return now with ease. The website is easy to use and I do recommend them.
Tanya G | NSW
Stress free
So simple and so easy. Made a stressful situation easy for me and time wise with children too while being in the comfort of home. No appointments needed to be made and trying to find the time
Bre
Wouldn’t use anyone else!!
Love Etax… so easy and quick! Not confusing at all. Very helpful and if a mistake is made there is always someone to guide us through… I will recommend to family and friends.
Jennifer A | VIC
Great
Simple and easy to follow step by step instructions and well explained.
Insom
Best way to do your tax return
Easy to add details and deductions. Etax has half the details you need.
Tony M | QLD
Easy and convenient
Maintains historical information from year to year that I have used as a reference and made information retention easier. All relevant deductions and tax focus points are evident as you use the program making it easier to cover everything.
Rick
Outstanding Service
Only took 8 days to have my return in my bank account. The accountants got me back an extra several hundred dollars that I wasn’t expecting. Overall outstanding service.
Eli C.
Etax Reviews: Google
Really easy platform to use if you struggle to find time to get to an accountant. The guys will take the time to go through your return and make sure everything is good.
Ross Thomas
This was the first time I had done a tax return so I was kind of nervous but Etax made it super easy! And the refund even came early. Thank you so much!
Miako Carruthers
I’ve been doing tax returns with Etax Accountants since 2011. It could not be easier and if you do need any kind of support they are just a quick phone call away. Their portal is so easy to use and very informative, it takes me about 5 minutes from start to finish to complete my tax return.
Corine Suardana
So easy to use. Videos to explain each step with advance information available. Friendly staff there to help and give advice. Price is extremely reasonable. We were quoted hundreds more than we ended up paying with Etax. Highly recommend.
Shannon Turner
Etax had made the experience of completing tax returns easy and effortless! Particularly for someone who is not familiar or experienced with Australian tax returns.
Jason Jewell
Amazing! Every year I am grateful that my taxation needs are in great hand with you guys and gals. It’s quick, easy and I always get great communication throughout the whole process. Thank you.
Lindy King
Etax Reviews: Facebook
Etax Accountants for tax returns are super quick and easy to use. It’s prefilled with your ATO summary details, plus easy to add information, just take a photo of bills, statements etc and add to upload. Everything can be done using your phone. Plus the lovely benefit of being checked by accountants who point out details or claims you have missed out. Simple and peace of mind tax refund process – thank you. 5 Stars
Kathy Weller
If anyone needs there tax done I highly recommend these guys they increased my refund substantially and are super easy to deal with it’s all online and make it so easy with the questions and once your answers are put in they take over and do the rest I’m extremely happy with the outcome and you will be to!
Mitchell Newman
They respond immediately and help with every question you may need. The system was so easy to work with and the process went fast! 100% recommended.
Fern Stevenson
They were quick with lodging my claim, their website was incredibly easy to use. This was amazing and saved me so much stress, thank you guys.
Skye Willoughby
I started my tax return and sent it off. It needed some fixing up and they did that and is now done. Easy as… Thank you.
Belinda Tearle
Fast, efficient and easy service. They’ll maximise your claim to get every cent out of your return. Highly recommended.
Marcus Brown
Are those reviews of Etax “legit”?
Yes! Survey results and all reviews of Etax are from actual submissions by Etax clients. The ACCC allows only genuine, factual reviews and ratings to be published by businesses in Australia; Etax is 100 per cent Australian and we follow this requirement very carefully.
All of the Etax reviews, comments and ratings that we publish are from verified users of etax.com.au. We review survey methods and results annually together with independent ISO9001 quality assurance auditors.
Every year, Etax listens to your feedback to improve our online tax return and improve our tax agent services
