Etax Phone Number: 1300 693 829
International Phone Number: +61 7 3457 5111
Email: [email protected]
Etax Messages & Live Chat Support
Log into your account and send a message using ‘My Messages’. A real accountant will read it and reply, fast.
You can also do live online chat with a qualified accountant about your tax return – just log in and watch for the chat icon down at the bottom.
Etax Office Hours
Monday – Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 8:00 PM
(All times are AEST – Etax is based in Brisbane, Queensland)
The Etax Service and Support Centre is staffed by qualified accountants. They are happy to help finish your tax return and answer your questions.
Your tax return is accessible online, 24 hours, every day at www.etax.com.au
Etax Accountants Pty Ltd
PO Box 6642
Upper Mt Gravatt, Brisbane
Feedback, Complaints and Concerns
If you have any feedback, concerns or complaints about Etax Accountants, we are happy to hear from you. We take all feedback, both positive and negative very seriously and do our best to address any issue that is brought to our attention. Please email [email protected] with any comments and we’ll make sure they are passed on to the correct department for follow up.
If you have general feedback about our website, our service or any of our staff members, please email [email protected]
If you’re from the media and would like a comment from our team, please send us an email to [email protected] Our team of experts would be happy to assist.