|Speed ||Most people can finish their tax online in just 15 minutes. ||Usually at least 1 hour. Travel time and waiting can make this even longer ||More than 130 pages long with many sections that don't even apply to you!. ||Download and installation required before you can even begin. Program imitates the tax pack forcing you through many many pages which don't apply to you. |
|Simplicity ||The Etax online tax return is incredibly fast & easy. |
|Appointments to be make, time off work, confusing questions – that’s not easy. |
Leave a document at home? Oops – that means more time & trouble.
|Easy is not a word we hear many taxpayers use when discussing the ATO's printed Tax Pack! ||Installation and downloading adds complication, and the computer-specific software is restrictive for many users. |
|Convenience ||Do your tax online using any device with an Internet connection. |
At home, at work, in a cafe – even overseas – no problems.
|You have to travel to their office, with all of your personal documents. ||You have to collect the paper booklet, complete the details at home, then submit by post or in person. ||ATO software installed on only one computer. Must use same computer to access records. |
New computer = difficult.
Tablet or Mobile = extremely difficult.
Access away from home = impossible.
|Confidence ||Our qualified accountants check your online tax return twice prior to lodgement ensuring you get the best possible refund! ||Many popular tax agent offices do not employ qualified accountants to serve clients.
||You are largely on your own. ||You are largely on your own. |
|Service & |
|Troubles? Get instant online, email and phone support. |
|Available during your appointment, but support is not usually offered before or after your meeting. ||The ATO has a phone number, but you do not get access to an accountant who's 'on your side'. ||The ATO has a phone number, but you do not get access to an accountant who's 'on your side'. |
|Price ||Professional -grade service at very low fees, with fee-from-refund option. ||The cost of visiting an accountant can exceed several hundred dollars, commonly with big add-on costs. ||No initial cost, but without an accountant's advice many taxpayers over-pay their taxes. ||No initial cost, but without an accountant's advice many taxpayers over-pay their taxes. |