|Speed ||Most people can do their tax online in just 15 minutes. ||Visiting an accountant’s office calls for 1 hour or more. Time spent travelling or in an accountant’s waiting room can make this even longer.
||The basic printed Tax Pack is over 130 pages. Many people find this slow and hard to understand. ||Time includes downloading and installing, then running the program and entering your details page-by-page. Imitates the Tax Pack, which is time consuming for some people. |
|Simplicity ||The Etax online tax return is incredibly fast & easy. |
|Often requires appointments to be made, time off from work and a lot of confusing questions – that’s not easy. |
Did you forget a document at home? Oops – that means more time & trouble.
|Easy is not a word we hear many taxpayers use when discussing the ATO's printed Tax Pack! ||Installation and downloading adds complication, and the computer-specific software is restrictive for many users. |
|Convenience ||Do your tax online using any computer, anywhere. |
At home, at work, in a cafe – even overseas – no problems.
|You have to travel to their office, with all of your personal documents. ||You have to collect the paper booklet, complete the details at home, then submit by post or in person. ||ATO software installed on only one computer. Personal details saved inside the program. Repeat for each tax year. |
New computer = difficult.
Mac or iPad = impossible.
Access away from home = impossible.
|Confidence ||Know that your online tax return is done correctly: |
Qualified accountants check your return.
|Many popular tax agent offices do not employ qualified accountants to serve clients.
||You are largely on your own. ||You are largely on your own. |
|Service & |
|Troubles? Get instant online or phone support. |
|Available during your appointment, but support is not usually offered before or after your meeting. ||The ATO has a phone number, but you do not get access to an accountant who's 'on your side'. ||The ATO has a phone number, but you do not get access to an accountant who's 'on your side'. |
|Price ||Professional -grade service at very low fees, with fee-from-refund option. ||The cost of visiting an accountant can exceed several hundred dollars, commonly with big add-on costs. ||No initial cost, but without an accountant's advice many taxpayers over-pay their taxes. ||No initial cost, but without an accountant's advice many taxpayers over-pay their taxes. |