Etax is the fastest way to complete your Australian tax return. We have been Australia's number one on-line tax site since 1998 and we are commited to high-quality and great service. We offer free tax advice all year round to help make your life easier. Our qualified accountants have decades of training between them and will help to put you in the best tax position this year.

• maximise your refund and deductions - a qualified CPA checks every return before lodgment to the ATO
• get your refund faster - no need to leave your computer, you can ask questions from your Etax Accountant at any time via email, digitally sign your return, make on-line payment and we will then lodge your return direct to the ATO.
• get your estimate faster - you can request a tax estimate at any time
• easy to use interface - simple window-based operation
• extensive help system - at all stages you have access to help

Payment for your Etax return includes:

• Review of your return by a qualified CPA - we often discover additional deductions or rebates that cover the cost of your return
• Compliance review of your return - this reduces your chance of being audited by the ATO
• Lodgement to the ATO
• Refund in as little as 10 working days after lodgement (depending on ATO processing time)
• Free answers to your tax questions at any time
• Free tax calculation at any time
• Extension of time beyond 31 October

We offer a low cost service for only $35 plus $3.50 GST (conditions apply), our basic service starts at just $49 plus $4.90 GST. You can receive priority processing by selecting a Fast Etax return. An additional charge applies for complex tax returns and some schedules. Please email admin@etax.com.au if you have any queries about our service.

You can check the date and time of lodgement by logging into your return and selecting 'My Status' at any time.

Yes, we accept multiple forms of payment including cheque, cash or money order. More details are available on the Payment page.

Click on 'Continue Return' on the home page and follow the link for assistance.

Yes, Etax is updated each year to take into account changes in the taxation system.

You will need your Tax File Number and Group Certificates, interest statements, dividends, other income and details of your deductions.

When your tax return is complete, you should print a copy, sign it and retain it for your own records. There is no need to send a copy to Etax. After filling out your tax details, Etax will give you instructions on how to digitally sign your return.

No, there is no need to send in a copy to Etax, however, you need to keep your records for 5 years from 31 October or, if you lodge later, for 5 years from the date you lodge your tax return. If at the end of this period you are in dispute with the ATO, you must keep your records until the dispute is resolved.

Yes, a CPA will always check the tax return before it is lodged with the Australian Taxation Office. If we require further information, we will contact you via email before lodgment.

Many Etax returns take between 15 minutes and half an hour to complete. Our accountants then review your return and will make suggestions on additional deductions if available. The ATO normally processes returns within 14 working days of lodgement.

No! You can authorise us to take our tax agent fee from your refund.

Yes, you are able to lodge your first return with Etax. Please don’t hesitate to ask a tax question at any stage via our home page.

You need to keep your records for 5 years from 31 October or, if you lodge later, for 5 years from the date you lodge your tax return. If at the end of this period you are in dispute with the ATO, you must keep your records until the dispute is resolved.

When your details have been entered, you can calculate your refund or amount payable at anytime. If you change your figures you can recalculate.

It will take approximately 14 working days from when you lodge your return with Etax (subject to Australian Taxation Office processing time). Please email us if you have not received your assessment.

No, you do not need to provide the ATO with a hard copy of your return. You should print and sign a copy of your return and retain for five years.

You must lodge your return with Etax by October 31. Alternatively, if you appoint Etax as your tax agent before October 31 we can request an extension of time for you.

Your HELP debt repayment is not known until you lodge your end of year income tax return as it is calculated on your annual taxable income. You are notionally liable for a HELP debt repayment if your income exceeds the thresholds and this will show in our estimate if you have entered your HELP debt information correctly. If you have had HELP debt deductions made from your pay during the year, these will be included as part of your Tax Credits figure and will already be included in the amount you entered at Item 1.